Delete an Atlas Account¶
To delete your Atlas account, you must ensure that you have no:
- Outstanding invoices
- Active database deployments
- Projects
- Organizations
This document walks you through deleting your Atlas account.
If you log in to Atlas through an identity provider, you can't delete your account yourself. Contact your identity provider to delete your Atlas account.
Delete All Projects¶
Delete a Project¶
Prerequisites¶
To delete a project for an organization:
- You must either have the
Ownerrole for the project or have theOrganization Ownerrole for the project's organization. - The project must have no outstanding invoices.
- The project must have no active database deployments.
Check Project Invoices¶
To learn how to view your project's invoices, see View or Download Your Invoices.
Terminate All Clusters¶
Terminating a cluster also deletes any backup snapshots for that cluster. See Snapshot Schedule.
To terminate an Atlas cluster:
Navigate to the Database Deployments page for your project.¶
- If it is not already displayed, select the organization that contains your desired project from the Organizations menu in the navigation bar.
- If it is not already displayed, select your desired project from the Projects menu in the navigation bar.
- If the Database Deployments page is not already displayed, click Database in the sidebar.
Click next to the cluster you want to terminate.¶
Click Terminate.¶
To terminate an Atlas serverless instance:
Navigate to the Database Deployments page for your project.¶
- If it is not already displayed, select the organization that contains your desired project from the Organizations menu in the navigation bar.
- If it is not already displayed, select your desired project from the Projects menu in the navigation bar.
- If the Database Deployments page is not already displayed, click Database in the sidebar.
Click next to the serverless instance you want to terminate.¶
Click Terminate.¶
Atlas executes the terminate operation after completing any in-progress deployment changes.
Delete the Project¶
You can delete a project for an organization either from the organization's Projects view or the project's Project Setting view:
Leave or Delete All Organizations¶
Leave an Organization¶
If you are the only Organization Owner in an
organization, you must promote
another member to Organization Owner before you can
leave an organization.
View all of your organizations.¶
- Expand the Organizations menu in the navigation bar.
- Click View All Organizations.
Leave organization.¶
For the organization you wish to leave, click its Leave button to bring up the Leave Organization dialog.
Click Leave Organization in the Leave Organization dialog.¶
Delete an Organization¶
To delete an organization, you must have the
Organization Owner role for the organization.
You cannot delete an organization that has active projects. You must delete the organization's projects before you can delete the organization.
Navigate to the Settings page for your organization.¶
- If it is not already displayed, select your desired organization from the Organizations menu in the navigation bar.
- Click the Organization Settings icon next to the Organizations menu.
In the General Settings tab, click Delete.¶
This displays the Delete Organization dialog.
Click Delete Organization to confirm.¶
Once you delete all active database deployments, projects, and organizations, you are no longer billed for any Atlas activity and no longer receive Atlas alerts.
Delete your Atlas Account¶
Once you delete your account there's no way to recover it.
You can't reuse the email address that is associated with the deleted account to create a new Atlas account.
Navigate to your Login Info.¶
- Click your name in the top right corner of the Atlas UI.
- Click Manage your MongoDB Account.
- Click Login Info in the left navigation panel.
Click Delete Account.¶
Confirm that you want to delete your account.¶
- Acknowledge the implications of deleting your Atlas account.
- Click Confirm Account Deletion.
If there are any requirements you have not yet met, you are prompted to complete them before deleting your account.
Verify your identity.¶
You are prompted to verify your identity:
- If you use multi-factor authentication, you are prompted verify your identity with your chosen MFA authentication method.
- If you use Google SSO, MongoDB sends a code to your email address. Use that code to verify your identity. Accounts that use Google SSO are automatically unlinked as part of the account deletion process.
- If you don't have multi-factor authentication configured and don't use Google SSO, you are prompted to re-verify your password. Then, MongoDB sends a code to your email address. Use that code to finish verifying your identity.
Your account is deleted.