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How do I get support for my Atlas clusters?

Using the in-app chat or opening a support case, request support through the Atlas console. Support for development and performance of the database requires an upgraded support plan. For more information on support plans, contact MongoDB Support.

Where can I view the system status of the MongoDB Cloud?

Visit for the status of the MongoDB Cloud, including Atlas and Cloud Manager.

You can also subscribe to an RSS feed of the MongoDB Cloud Status page using your preferred RSS reader.

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