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Resolve Alerts

Atlas issues alerts for the database and server conditions configured in your alert settings. When a condition triggers an alert, Atlas displays a warning symbol on the cluster and sends alert notifications. Your alert settings determine the notification methods. Atlas continues sending notifications at regular intervals until the condition resolves or you delete or disable the alert.

View Alerts

To view all open alerts:

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If it is not already displayed, click the Open Alerts tab.

To view all open alerts:

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If it is not already displayed, click the Open Alerts tab.

Acknowledge Alerts

To acknowledge alerts:

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Navigate to the Alerts page for your organization.

  1. If it is not already displayed, select your desired organization from the office icon Organizations menu in the navigation bar.
  2. Click Alerts in the sidebar.
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Select the alert you want to acknowledge, then click Mark Acknowledge.

To acknowledge alerts:

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Navigate to the Alerts page for your project.

  1. If it is not already displayed, select the organization that contains your desired project from the office icon Organizations menu in the navigation bar.
  2. If it is not already displayed, select your desired project from the Projects menu in the navigation bar.
  3. Click the bell icon Project Alerts icon in the navigation bar, or click Alerts in the sidebar.
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Locate the alert you want to acknowledge, then click Acknowledge.

If an alert uses PagerDuty for alert notifications, you can acknowledge the alert only on your PagerDuty dashboard.

When you acknowledge an alert, Atlas sends no further notifications until either the acknowledgement period ends, you resolve the alert condition, or you unacknowledge alert. If an alert condition ends during an acknowledgment period, Atlas sends a notification.

Increase Cluster Capacity

To resolve an alert by increasing your cluster’s capacity, see Modify a Cluster.

View All Activity

To view all activity:

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Filter the list by date and by activity type.

To view a complete list of all actions captured in the Activity Feed, click the Activity input above the activity list.

You can filter the list by date and by activity type. To view a complete list of all actions captured in the Activity Feed, click the Activity input above the activity list.

To view all activity:

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Filter the list by date and by activity type.

To view a complete list of all actions captured in the Activity Feed, click the Types input above the activity list.

You can filter the list by date and by activity type. To view a complete list of all actions captured in the Activity Feed, click the Types input above the activity list.

Retrieve the Activity Feed

You can retrieve events for an organization using the Get All Organization Events API resource.

You can retrieve events for a project using the Get All Project Events API resource.

Resolutions for Specific Alerts

The following sections describe Atlas alert conditions and suggest steps for resolving them.

Alert Type Description
Connection Alerts Number of connections to a MongoDB process exceeds the allowable maximum.
Disk I/O % Utilization Alerts Percentage of disk IOPS utilized reaches a specified threshold.
Disk Space % Used Alerts Percentage of used disk space on a partition reaches a specified threshold.
Query Targeting Alerts Indicates inefficient queries.
Replica Set Has No Primary No primary is detected in replica set.
Replication Oplog Alerts Amount of oplog data generated on a primary cluster member is larger than the cluster’s configured oplog size.
System CPU Usage Alerts CPU usage of the MongoDB process reaches a specified threshold.